Terms and Conditions:
All rates are exclusive of power tax which is payable as extras. As of 1 Jan 2020 the tax is DKK 3.75 per kWh
Arrival after kl. 15.00 departure before kl. 10.00 is applicable when renting cabins. Arrival after kl. 12.00 departure before kl. 12.00 is applicable for caravans, camper vans and tents.
Tenants should bring along: Linen, towels and tea-towels. You may also order a linen package when making your booking.
PLEASE NOTE that, under the Consumer Agreement Act, there is no right of withdrawal from the online trade of accommodation, transport and catering. If you wish to cancel your booking, we refer instead to our cancellation policy which is specified below.
Your payment slip or e-mail receipt is your proof of the rental agreement.
GENERAL BOOKING CONDITIONS
The camping cabin may sleep only the number of people stated in the agreement. Valid (Danish) camping card is compulsory and must be kept with the landlord during your stay.
During the rental period, the tenant is responsible for the rented property and is liable for damages in the event of any damage to the camping cabin or the equipment therein. Any damage must be reported immediately to the landlord for the purpose of settlement for this prior to departure. End cleaning can be purchased for DKK 500, or be performed by the guest. Here a deposit of DKK 500 is paid when you book your stay. If the cleaning is satisfactorily done, we will refund you DKK 500 at depature. When vacating, you are liable to leave both the cabin and its equipment in the same condition as when you arrive.
The landlord assumes no responsibility in connection with any occurrence of vermin (ants, insects, earwigs, wasps etc.) whether inside or at the cabin. The landlord assumes no liability for any unexpected damage, installation failure, breakage, leaks, clogging of drains etc., but he will take care that any damage is repaired as early as possible after notification.
Any complaints must be made as early as possible and not later than two hours after arrival. Any complaints reported at a later time (e.g. after vacating the camping cabin) shall not be recognised. In the event of late reporting, no claim for damages, price reduction, refund of part of the rent or otherwise shall be granted to the tenant.
Electric cars may only be charged on the campsite's area by prior agreement with the Camp Manager, and payment for this is charged separately and at current kWh prices.
Cancellation of the booking can be made only in writing by e-mail to Marstal Camping.
The following applies in the event of cancellation:
If your booking is cancelled less than 30 days prior to the commencement of the booking period, a fee of 50% of the total amount of rent will be payable.
If your booking is cancelled less than 14 days prior to the commencement of the booking period, a fee of 100% of the total amount of rent will be charged.
The administration fee of DKK 375 is non-refundable.
The Camping Rules and the rules of conduct applying to campsites approved by the Danish Camping Council (Campingrådet) must be observed, and the landlord's directions in this respect must be observed. Any disagreements between landlord and tenant shall be settled under the general rules of Danish law. Any lawsuit shall be brought only before the court in Svendborg (the jurisdiction of the campsite), which shall be the venue.
All amounts are including 25% Danish VAT. Reservations are made for any increase of VAT and/or taxes.